SMS Cleaning Services was incorporated in August 2004 and has traded continuously ever since, cleaning commercial premises across London and the surrounding area — offices, showrooms, gyms, healthcare premises and business premises of every size.

We work in one region and we know it well. A national contractor covering the capital runs it from a regional office and a rota. We are close enough to the buildings we clean that our management attends sites in person rather than dealing with them by telephone.

Every cleaner on our contracts is employed by us. We recruit them, train them, and keep them — which is the only reliable way to send the same people back to the same building week after week. We have never used agencies and we have never subcontracted.

A specification is a starting point, not a limit. What gets cleaned and how often is agreed with you before we start and recorded as we go. But buildings do not always behave to a schedule, and when something needs doing that nobody wrote down, we deal with it rather than pointing at a document.