SMS Cleaning Services in London | Terms and Conditions

Last updated: 26 August 2026

These Terms & Conditions govern your use of the SMS Cleaning Services Limited website at smscleaningservices.co.uk.

By using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.

These Terms & Conditions relate primarily to use of our website. Cleaning services supplied to clients may also be subject to separate quotations, service agreements or contractual terms agreed between SMS Cleaning Services Limited and the client.

1. About Us

This website is operated by:

SMS Cleaning Services Limited
Company number: 05209077
Registered in England and Wales

Registered office:
47a Temple Road
London
NW2 6PN

Telephone: 020 8841 8669
Email: info@smscleaningservices.co.uk
Website: www.smscleaningservices.co.uk

2. Use of Our Website

You may use our website for lawful purposes and to obtain information about SMS Cleaning Services Limited and our commercial cleaning services.

You must not use our website:

in any way that breaches applicable law or regulation;
for any unlawful, fraudulent or malicious purpose;
to introduce viruses, malware or other harmful material;
to attempt to gain unauthorised access to our website, server or related systems;
to interfere with the proper operation or security of the website; or
in any way that could damage our reputation or the rights of another person or organisation.

We reserve the right to restrict or suspend access to the website where we reasonably believe it is being misused.

3. Information on This Website

We make reasonable efforts to ensure that information on our website is accurate and up to date.

However, information on the website is provided for general information only and should not be treated as a binding quotation, contractual commitment or guarantee unless specifically confirmed by us in writing.

Cleaning requirements vary between premises. Any quotation or service recommendation will normally depend on factors such as the size and type of premises, cleaning frequency, required working hours, location and the particular services requested.

We may update, correct, remove or change website content at any time without prior notice.

4. Quotations and Cleaning Services

Submitting an enquiry or requesting a quotation through our website does not create a contract between you and SMS Cleaning Services Limited.

A contract for cleaning services will only arise when the relevant quotation, service agreement or other terms have been accepted by both parties.

The scope of work, cleaning frequency, charges, payment terms, commencement date and any notice period will be those specified in the quotation, service agreement or other written agreement applicable to that client.

Where there is any conflict between these website Terms & Conditions and a specific written service agreement, the specific service agreement will take precedence in relation to the cleaning services concerned.

5. Intellectual Property

Unless otherwise stated, the content of this website, including its text, photographs, graphics, logos, design and other materials, is owned by or licensed to SMS Cleaning Services Limited and is protected by applicable intellectual property laws.

You may view and print reasonable extracts from the website for your own personal or internal business use.

You must not, without our prior written permission:

reproduce substantial parts of the website;
republish our website content on another website;
sell, rent or commercially exploit our website content;
alter or modify our content in a misleading way;
use our name, logo or branding in a way that suggests our approval, endorsement or association where none exists.

Nothing in these Terms & Conditions transfers any intellectual property rights to you.

6. Linking to Our Website

You may link to our website provided that the link:

is lawful and fair;
does not damage or take unfair advantage of our reputation;
does not falsely suggest that SMS Cleaning Services Limited sponsors, endorses or approves your organisation, products or services; and
does not appear on a website containing unlawful, defamatory or inappropriate material.

We reserve the right to request the removal of any link to our website where we reasonably consider it inappropriate.

Our logo or other branded material must not be used without our prior written permission.

7. Links to Third-Party Websites

Our website may contain links to websites operated by other organisations.

These links are provided for convenience or information only.

We do not control third-party websites and are not responsible for their availability, content, security or privacy practices.

The inclusion of a link does not necessarily mean that SMS Cleaning Services Limited recommends or endorses the third party concerned.

You should review the terms and privacy policies of any external website you visit.

8. Cookies

Our website uses cookies and similar technologies.

Some cookies may be strictly necessary for the website to operate. Other cookies, including certain analytics or functionality cookies, may require your consent.

Where consent is legally required, non-essential cookies should only be used after you have made an appropriate choice through our cookie-consent mechanism.

More information about how we use cookies and personal information can be found in our Privacy Policy and any cookie information provided on the website.

You may also be able to manage or withdraw your cookie preferences through the website’s cookie settings.

9. Privacy and Personal Information

We process personal information in accordance with applicable UK data protection law.

Information about how SMS Cleaning Services Limited collects, uses, stores and protects personal data is available in our Privacy Policy.

10. Website Availability

We aim to keep our website available and functioning properly but cannot guarantee that it will always be available, uninterrupted or free from errors.

We may temporarily suspend or restrict access for maintenance, security, technical or operational reasons.

We are not responsible for interruptions caused by circumstances outside our reasonable control.

11. Security

Although we take reasonable measures to protect our website, we cannot guarantee that it will always be completely secure or free from viruses or other harmful material.

You are responsible for using appropriate security measures on your own devices and systems when accessing the internet.

You must not knowingly introduce viruses, malicious code or other harmful material to our website.

12. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot lawfully be excluded or restricted.

The information on our website is provided for general informational purposes.

To the extent permitted by law, SMS Cleaning Services Limited will not be liable for losses arising solely from reliance on general website information where no contractual relationship has been created.

We will not be responsible for indirect or consequential losses arising from use of, or inability to use, the website where such losses were not reasonably foreseeable.

Nothing in these Terms & Conditions limits any liability arising under a separate cleaning-services contract except where that contract expressly provides otherwise and the limitation is lawful.

13. Changes to These Terms & Conditions

We may amend these Terms & Conditions from time to time to reflect changes in:

our website;
our business;
applicable law or regulation; or
the way in which we provide information online.

The latest version will be published on this page.

The date shown at the top of the page indicates when these Terms & Conditions were last updated.

14. Governing Law

These Terms & Conditions and any dispute or claim arising from use of this website are governed by the laws of England and Wales.

Subject to any mandatory legal rights that apply, the courts of England and Wales will have jurisdiction over disputes arising in connection with these Terms & Conditions.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact:

SMS Cleaning Services Limited
47a, Temple Road, NW2 6PN