We say what we will do, then we do it.
SMS Cleaning Services has been cleaning commercial premises in London since 2004. In that time the way we work has not changed much, because the things that matter to our clients have not changed either: the same people turning up, work carried out to the standard agreed, and someone who answers when you call.
Directly employed teams
Every cleaner working on your premises is employed directly by us. We do not use agencies and we do not subcontract, so the same team cleans your building each visit rather than whoever was available that morning.
Trading since 2004
We were incorporated in August 2004 and have traded continuously ever since, under the same ownership, from the same base in Northolt.
Within our competence
We accept only work we hold the experience and competence to deliver, and we assign only staff with the knowledge to carry it out properly.
Direct to management
Your enquiries come straight to us rather than to a call centre. We are based in Northolt, within reach of central London, and we attend sites in person when something needs looking at.
Why we employ our own cleaners
Subcontracting and agency staff are common in this industry. We have never used either, and we do not intend to start.
Employing people directly costs us more than the alternative. It is also the reason we can promise the things on this page. We train our own operatives, we know exactly who is on your premises, and we remain responsible for their work. When someone is on holiday or off sick, cover comes from within our own team — people who already know your building, your keys and your routine. Every contract we hold is a standing arrangement with a business that has chosen to keep us. We intend to keep it that way.
We’ll be happy to help with any queries you may have.
